We value your business and therefore provide you with optimum service levels:

Collection	Same day or next day
Design for approval	within 48 hours *
Mailshot printing	3-5 days (depending on quantity)
Addressing / inserting / franking	within 24-72 hours of receipt^
Franking / mailing	within 24-48 hours †

This timeframe is valid once we have received your payment.

* modifications to design work may increase lead time.
^ depending on quantity and service
† timescales dependant on royal mail for approval usually 2-5 days on Response services, 24-48 hours if approval previously obtained.  We will always confirm by email.